Privacy Policy

Knockout.Game ("Knockout", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform"). Please read this policy carefully. By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Username, email address, password, and profile details when you create an account.
• Identity Verification (KYC): Full legal name, date of birth, government-issued identification documents, proof of address, and selfie photographs submitted during the verification process.
• Financial Information: USDT cryptocurrency wallet addresses used for deposits and withdrawals, transaction history, and account balances.
• Telegram Data: When you connect via Telegram, we collect your Telegram user ID, display name, username, and profile photo as provided by the Telegram authentication API.
• Communications: Messages and correspondence sent to our support team or through the Platform.
• Referral Information: Referral codes used during signup and associated referral relationships.

1.2 Information Collected Automatically

When you access the Platform, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages viewed, features used, tournaments entered, gameplay activity, and interaction patterns.
• Log Data: IP address, access times, referring URLs, and error logs.
• Location Data: Approximate geographic location based on your IP address, used to ensure compliance with jurisdictional requirements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To operate tournaments, process entries, calculate results, and distribute prizes.
• Payment Processing: To process deposits, withdrawals, and track your account balance.
• Identity Verification: To verify your identity and age, and to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
• Fraud Prevention: To detect and prevent fraudulent activity, collusion, multi-accounting, and other prohibited conduct.
• Communication: To send you service-related notices, updates, and promotional communications (with your consent where required).
• Improvement: To analyze usage patterns, improve our services, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Responsible Gambling: To monitor for signs of problem gambling and implement responsible gambling measures.

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

• Public Profile Data: Your username, avatar, Standing Points, and tournament statistics are visible to other users on leaderboards and in tournaments.
• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processors, identity verification services, hosting providers, and analytics tools.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our users and the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties.

4. Cryptocurrency and Wallet Data

Due to the nature of blockchain technology, please be aware of the following:

• Cryptocurrency transactions are recorded on public blockchains and are inherently transparent. We cannot control the visibility of transactions on the blockchain.
• We store your USDT wallet addresses to process deposits and withdrawals. These addresses are associated with your account internally but are not publicly linked to your identity on our Platform.
• We do not store private keys. You are solely responsible for the security of your cryptocurrency wallets.

5. KYC Verification Data

When you submit identity verification documents:

• Documents are processed securely and stored with encryption.
• We may use third-party identity verification services to process your documents.
• KYC data is retained for as long as required by applicable regulations, which may extend beyond account closure.
• Access to KYC documents is strictly limited to authorized personnel.

6. Telegram Integration

If you authenticate via Telegram or link your Telegram account:

• We receive and store your Telegram user ID, display name, username, and profile photo.
• We do not access your Telegram messages, contacts, or any other Telegram data beyond what is provided through the authentication API.
• You may unlink your Telegram account at any time through your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authenticate your identity.
• Remember your preferences and settings (such as theme selection).
• Analyze usage patterns and improve the Platform.
• Track referral codes and affiliate relationships.

You can control cookie settings through your browser. However, disabling certain cookies may affect the functionality of the Platform.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest.
• Secure authentication mechanisms and access controls.
• Regular security assessments and monitoring.
• Restricted access to personal data on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account data is retained for the duration of your account and for a reasonable period afterward.
• Transaction records are retained in accordance with financial record-keeping requirements.
• KYC documents are retained as required by anti-money laundering regulations.
• Usage data and logs are typically retained for up to 24 months.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and regulatory requirements.
• Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: Object to the processing of your information in certain circumstances.
• Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

11. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using the Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

13. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our Platform.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Platform. We will make reasonable efforts to notify you of material changes through the Platform or via email. Your continued use of the Platform after any modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@knockout.game
• Through the in-app support feature