KYC Policy

The Company adheres to and complies with "Know your customer" principles, which aim to prevent financial crime and money laundering through client identification and due diligence. The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user on knockout.global. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.

Due Diligence Approach

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type:

• SDD (Simplified Due Diligence) — used in instances of extremely low-risk transactions that do not meet the required thresholds.
• CDD (Customer Due Diligence) — the standard for due diligence checks, used in most cases for verification and identification.
• EDD (Enhanced Due Diligence) — used for high-risk customers, large transactions or special cases.

When KYC Is Required

Separately and in addition to the above, when a user makes an aggregate lifetime total of deposits exceeding EUR 5,000 or requests a withdrawal of any amount on knockout.global, or attempts to or completes a transaction that is deemed suspicious, then it is compulsory for them to complete the full KYC process.

Required Documents

During this process, the user will have to input some basic details about themselves and then upload:

• A copy of Government Issued Photo ID (in some cases front and back depending on the ID document)
• A selfie of themselves holding the ID document
• A bank statement or utility bill as proof of residence

Proof of ID Requirements

• Signature is present on the document
• Country is not one of the Restricted Countries (see below)
• Full name matches the client's registered name
• Document does not expire in the next 3 months
• Owner is over 18 years of age

Proof of Residence Requirements

• Bank statement or utility bill
• Country is not one of the Restricted Countries (see below)
• Full name matches the client's name and is the same as in the proof of ID
• Date of issue: within the last 3 months

Selfie with ID Requirements

• Holder is the same person as in the ID document
• ID document is the same as submitted — photo/ID number must match

Restricted Countries

The following countries and jurisdictions are restricted:

• Austria
• France and its territories
• Germany
• Netherlands and its territories
• Spain
• Union of Comoros
• United Kingdom
• USA and its territories
• All FATF Blacklisted countries
• Any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority

KYC Process Notes

• When the KYC process is unsuccessful, the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.
• Once all proper documents are in our possession, the account gets approved.

Contact Us

If you have any questions about the KYC process, please contact us at:

• Email: support@knockout.game
• Through the in-app support feature